Ordering & Payment

To order and pay for goods online you will need to be a registered customer if you are not registered you will be invited to register.
When you have completed shopping by adding products to the shopping basket/bag please proceed to the checkout where shipping/delivery is added and finally payment is taken (VAT is automatically removed for non EU countries but otherwise it is included).
Voucher and promotional codes – Within the shop there is a voucher and/or promotional input field area this will activate the appropriate promotion activity be that discounts or product extras.
You order history will be added to your customer account details which you can access via your login.
Orders can also be placed by phone for certain brands that cannot be purchased online (Anya Hindmarch and Isabel Marant Etoile) call +44 (0) 1328 730325
We accept Visa, MasterCard credit and debit cards payment is taken via Sage Pay
We do not accept bank transfers.

Gift Cards

If you purchase a Gift Card this will be emailed to your selected recipient along with a voucher code which can be used online only. Gift Cards amounts must be used in full.

Fashion Advice

If you have any questions about products featured on our site, including style or fit, please contact our team of fashion advisors at primrose@shopatanna.co.uk or phone +44 (0) 2074 830411.