Terms and Conditions


These Terms and Conditions govern your use of the www.shopatanna.com. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the website.

Shopatanna.com is a site operated by Anna Park Limited registered in the UK No. 04098847
Registered office at 64 New Cavendish Street, London, W1G 8TB.


We may update these Terms and Conditions from time to time and any changes may be notified to you via a suitable announcement on www.shopatanna.com – changes will apply to the use of the www.shopatanna.com If you do not wish to accept the new Terms and Conditions, you should not continue to use the www.shopatanna.com If you continue to use www.shopatanna.com after the date on which the change comes into effect, your use of the website indicate your agreement to be bound by the new Terms and Conditions.

Access to and availability of the website

Anna Park Ltd will make all reasonable efforts to provide you with access to the website and its online shop through Woo Commerce and Sage Pay 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Anna Park Ltd does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

Intellectual Property

The content and design of these website pages are subject to copyright owned by Anna Park Ltd and our suppliers. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose. Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trademarks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in Anna Park Ltd or any third party (“Intellectual Property”). All rights in relation to Intellectual Property not expressly granted by Anna Park Ltd are hereby reserved to Anna Park Ltd (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.


www.shopatanna.com is provided by Anna Park Ltd without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

Anna Park Ltd has made all reasonable efforts to ensure that all information and advice provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.
However, there may be inadvertent errors on the website for which Anna Park Ltd takes no responsibility. Anna Park Ltd reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:
• incompatibility of the www.shopatanna.com with any of your equipment, software or telecommunications links
• technical problems including errors or interruptions of www.shopatanna.com
• unsuitability, unreliability or inaccuracy of the www.shopatanna.com website and its contents
• inadequacy of the www.shopatanna.com to meet your requirements

By accessing this website you agree that Anna Park Ltd shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information or advice contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site. Nothing in these Terms and Conditions shall exclude Anna Park Ltd liability for personal injury or death caused by its negligence.

Your liability

You agree to be liable for and to indemnify Anna Park Ltd (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you.


Payment may be made by any of the methods indicated on the site. We do not offer any credit facilities.

Limitation of Liability

Our total liability for any claim arising shall not exceed the price of the goods supplied, and, in the case of damaged or defective goods or incorrect deliveries, any delivery charges incurred by you. We shall not be liable for any indirect or consequential loss, (including without limitation, financial loss such as loss of profit or otherwise), whether this arises from a breach of duty in contract or in any other way. We cannot accept any liability for a failure to comply with specific instructions stated on our order details. This condition does not affect your statutory rights.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

Choice of law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts

Contact details

Our main trading address is: 126 Regents Park Road, Primrose Hill, London, NW1 8Xl, UK

Your rights

We will not store or process your personal information outside the United Kingdom. Other than as outlined above, Anna Park Ltd may process and in particular may disclose your personal data:
As required by law to any third parties: To third parties who may process personal data on Anna Park Ltd behalf such as Credit Reference Agencies or other group companies. These parties may keep details of any searches they make about you

To any third party for the prevention of fraud, money laundering or for the tracing of debtors. These parties may keep details of any searches they make about you

You have the right to require Anna Park Ltd to correct any inadequacies in the personal details Anna Park Ltd. You also have the right to ask for a copy of the information held by Anna Park Ltd and to object to your details being used for direct marketing purposes. As a security measure, proof of identification may be required prior to the disclosure of such information and there may be a small administrative charge. Please contact Anna Park Ltd


Every care has been taken to ensure the descriptions, colours and specifications of the goods portrayed in our website and associated brochures are correct. However, slight variations in the actual goods may occur.

If Anna Park Ltd fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Anna Park Ltd may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that Anna Park Ltd may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Terms and Conditions to anybody else without first obtaining the written consent of Anna Park Ltd.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy Terms and Conditions

Contract Execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

This website is owned and operated by Anna Park Ltd. We take the privacy of our customers very seriously and our concern is to protect your personal data. We believe it is important that you know how we treat the information about you that we receive through this web site. Therefore, we will only use your personal information as set out in this Privacy Policy. If you have any questions in relation to the information we hold about you or our use of that information, please feel free to contact us.
Anna Park Ltd is required to comply with the provisions of the Data Protection Act 1998 (the “Act”) in relation to the processing of any personal data we obtain from you on our web site. Anna Park Ltd may process all the details it obtains from you to enable us to do business with you.

This statement will tell you about how we collect and use information about you: We may ask you to give us certain information when you use this website. The information we collect depends on which services you use. The information may include your email address or other specific customer related information.

Any personal information gathered will be used in the context of the business Anna Park Ltd conducts with you. It will be used to communicate with you, to provide and personalise our service to you and to help us improve our services. We may also need to communicate with you for administrative or operational reasons. We will use the personal information to provide you, via the website or by e-mail, post or phone, details about products or services sold by Anna Park Ltd or to send you information which Anna Park Ltd believes may be of interest to you. Anna Park Ltd will also use your personal information for internal analysis and research. We will not pass on your personal information to external organisations. We will not store or process your personal information outside the United Kingdom.

Disclosure of personal data

We may disclose your personal data to other companies within our group
if we sell our business to agents and service providers
In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber-crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information

To third parties who may process personal data on Anna Park Ltd behalf such as Credit Reference Agencies or other group companies. These parties may keep details of any searches they make about you;

To any third party for the prevention of fraud, money laundering or for the tracing of debtors. These parties may keep details of any searches they make about you.

Use of Cookies:

A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Anna Park Ltd will not use cookies to collect personally identifiable information about you.
By using our website, you consent to the processing of data about you in the manner and for the purposes stated in this policy.

How to control and delete cookies:

We know that people have concerns about cookies, but we believe that the benefit that you and Anna Park Ltd gain from their proper use is worthwhile.

Further information about the types of cookies that may be used on this website is set out below.

Strictly necessary cookies – these are cookies that are essential to the operation of our website

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.

Functionality cookies – These cookies are used to recognise you when you return to our website.

We may monitor traffic to our site and collect the following information:
The IP address of your computer
The referring website from which you have got to our website from
The reasons for this are:
To make ongoing improvements to our website based on this data
To see our most popular sources of business

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by www.shopatanna.com or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your service provider.

Email newsletter

If you sign up/opt in to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Right to Cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.

You will not have any right to cancel a purchase for the supply of any of the following goods:
for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;


All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.


These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.